Evaluations, survey work, qualitative studies and impact assessments commissioned by UK government departments — separated out from the news, and attributed to the agency that carried out the work.
Management information on Carer’s Allowance cases reassessed from 13 April to 13 September 2026 following the Sayce review into earnings-related overpayments, covering volumes and findings from the reassessment exercise.
SSAC Occasional Paper examines how the social security system influences 16‑year‑olds' choices between remaining in full‑time education or pursuing vocational paths, analysing interactions between benefits and decision‑making.
Presents results from the DWP’s 2025–26 customer experience survey covering benefit claimants’ satisfaction and service experience with DWP between April 2025 and March 2026.
Explores journeys, experiences and aspirations of contributory benefit customers (New Style ESA and New Style JSA) and departmental staff, focusing on interactions with the system and employment transitions.
Summarises the DWP’s 2025–26 customer experience survey for Child Maintenance Service users, reporting on ease of use, satisfaction and service experience between April 2025 and March 2026.
Evaluates whether remote health assessment channels affect award outcomes, reporting findings from the Health Assessment Channels Trial conducted in 2022–23.
Presents a completion report on an administrative exercise reviewing PIP claims where some claimants were given incorrect advice by DWP, detailing scope and outcomes up to 30 October 2025.
Qualitative research with 16–24-year-olds who are NEET and not claiming health or disability benefits, exploring their experiences, barriers to engagement and support needs.
A schedule of forthcoming Department for Work and Pensions management information and ad hoc analytical releases, outlining planned publication topics and timings for internal performance and policy monitoring.
An evaluation of the Changing Futures programme assessing its impact on people experiencing multiple disadvantage and how wider system changes affect service delivery and operation.
Early evaluation presents emerging findings from the WorkWell pilots, covering implementation across 15 programmes between October 2024 and March 2025 and initial indications of participant engagement, delivery challenges and early outcomes.
Lists upcoming Department for Work and Pensions research publications, giving titles, expected publication dates and brief descriptions of planned outputs from DWP research teams.
Foresight study by NatCen outlining how needs and experiences of disabled people are likely to change over the next 5, 10 and 20 years, identifying future challenges for services, employment and accessibility.
Survey of Universal Credit customers explores knowledge, understanding, attitudes and barriers to work, and how perceptions of UC financial incentives influence decisions on employment and progression.
Mixed-method evaluation finds how the Intensive Personalised Employment Support (IPES) programme delivers tailored employment support, combining quantitative outcomes and qualitative participant insight to assess effectiveness in helping unemployed people into sustained work.
Mixed-methods evaluation examines extra Jobcentre Plus support delivered by Additional Work Coaches for disabled people and those with health conditions, reporting findings on customer experience and the support’s impacts on employment outcomes.
Survey data and qualitative interviews report on people who owe DWP benefit overpayments, exploring their debt composition, management strategies and perceptions of repayment arrangements.
Research summarises public perceptions of the Department for Work and Pensions, capturing attitudes towards its services, reputation and public trust.
Research investigates parents’ perceptions of the statutory child maintenance calculation and their responses to various hypothetical changes, capturing attitudes towards fairness, affordability and likely behavioural impacts.
Explores how 'Move to UC' customers manage Universal Credit claims and compares claimant experiences with legacy benefits, using in-depth qualitative interviews to identify barriers, behavioural responses and service interactions affecting claim management.
Presents qualitative insights from Universal Credit claimants with care experience, criminal convictions, homelessness or substance dependency, focusing on lived experience, claim challenges and service interactions that shape access and outcomes on UC.
Findings from impact and process evaluations of the PIP Digital Self‑Serve application route, examining how the digital option performs for claimants and the assessment process compared with existing routes.
Quasi‑experimental evaluation of Emmaus North East’s Community Activator project, which offered volunteering opportunities plus wrap‑around support, measuring impacts on participants compared with a non‑participant comparison group.
Summarises small-scale behavioural insight studies (2022–25) used to inform early service design for the Health Transformation Programme, reporting exploratory findings on user behaviour, nudges and design options for transformed services.
Sets out planned evaluation and monitoring arrangements for the Health Transformation Programme in 2026, summarising objectives, proposed indicators, governance and approaches to assess programme delivery and impacts.
Presents findings from qualitative interviews with DWP customers about their experiences of the department’s complaints process, highlighting pain points, communication issues and suggestions for improving accessibility and resolution timelines.
Deliberative research with prospective recipients to inform the design of the Crisis and Resilience Fund, exploring needs, priorities, eligibility perceptions and preferences for how support should operate.
Study exploring views and experiences of current Pension Credit recipients and potentially entitled non‑recipients, focusing on take‑up barriers, claimant journeys and reasons for not claiming entitlement.
Case study research into delivery of the Household Support Fund and Discretionary Housing Payments, summarising how local delivery operates, challenges faced by administrators and variations in claimant support.
Compares disability benefits systems and disability employment support across selected OECD countries to draw lessons for UK policy on benefit design and employment services for disabled people.