Evaluations, survey work, qualitative studies and impact assessments commissioned by UK government departments — separated out from the news, and attributed to the agency that carried out the work.
User research to support development of Energy Performance of Buildings Certificates statistics, gathering perspectives from certificate users to improve data collection, presentation and usability for EPC statistics in England and Wales.
Qualitative findings from interviews with 53–67‑year‑olds exploring how people understand, approach and make pension decumulation decisions, and the factors shaping their choices.
Research exploring women's information needs and preferences about clinician-taken cervical screening versus HPV self-sampling, to inform communications and support choices in screening programmes.
Qualitative research with former money mules and subject experts examining pathways into and out of money muling and the personal and financial harms experienced by participants.
Findings from pilots exploring how social media restrictions affect 13–17-year-olds in the UK, drawing on qualitative interviews and observation to report young people’s experiences, perceived harms, benefits and practical impacts of age-based limits on platforms.
Study examining how 11–17-year-olds encounter age assurance online, why some bypass age checks and the ways and reasons they use VPNs, based on qualitative research into young people’s behaviours and motivations.
Follow-up qualitative study reports on the working lives of teachers and school leaders, focusing on reasons leavers and those considering leaving the English state school sector give for their decisions and experiences.
Summarises applicants’ and employers’ experiences of the Access to Work scheme, reporting perceived impacts on employment support and offering recommendations for improving application journeys, communication, and decision timescales for users and employers.
DBT commissioned qualitative research exploring early impacts of the Carer’s Leave Act 2023 on unpaid carers, examining how the new leave has affected their work, caring responsibilities and wellbeing.
Explores how 'Move to UC' customers manage Universal Credit claims and compares claimant experiences with legacy benefits, using in-depth qualitative interviews to identify barriers, behavioural responses and service interactions affecting claim management.
Sets out a Theory of Change explaining how civil society organisations deliver public services and the mechanisms through which their involvement is expected to generate value, including inputs, activities, outputs and intended outcomes for beneficiaries.
Presents qualitative insights from Universal Credit claimants with care experience, criminal convictions, homelessness or substance dependency, focusing on lived experience, claim challenges and service interactions that shape access and outcomes on UC.
Reports qualitative interviews with cryptoasset investors and industry participants to understand investor behaviour, market engagement, drivers of adoption and industry perspectives relevant to regulatory and tax policy design.
Qualitative research explores public understanding and feelings about government data sharing and tests initial reactions to an early-stage National Data Library concept to improve access to public sector data.
Presents findings from qualitative interviews with DWP customers about their experiences of the department’s complaints process, highlighting pain points, communication issues and suggestions for improving accessibility and resolution timelines.
Presents four case studies examining methods for measuring the legacy and impact of major events, testing indicators and analytic approaches to assess social, economic and cultural outcomes over time.
Case study on the 2022 Women's Euros final evaluates methods used to estimate engagement at an unticketed major event, illustrating practical application of the programme’s approaches and lessons for measuring crowd sizes and participation.
The Great North Run 2024 case study tests approaches for counting engagement at a large unticketed sporting event, examining data sources, estimation techniques and challenges specific to mass-participation runs.
Giant's Causeway case study explores methods to capture visitor engagement at a high‑footfall unticketed cultural site, assessing data collection techniques and implications for estimating attendance and visitor behaviour.
British Museum case study examines approaches to measuring engagement at a major unticketed cultural institution, testing survey and observational techniques to improve estimates of visitor numbers and participation patterns.
Bradford 2025 UK City of Culture case study applies the engagement‑counting methodology to a citywide cultural programme, highlighting practical challenges and recommendations for estimating participation across multiple unticketed events.
Explores barriers vulnerable owner-occupiers face when installing home decarbonisation measures, using qualitative interviews to detail practical, financial and awareness challenges and suggest ways to improve accessibility and uptake.
Behavioural research examines how the residential sales and lettings sector currently supports — and could better support — homeowners to decarbonise homes, exploring motivations, barriers and potential industry interventions.
Deliberative research with prospective recipients to inform the design of the Crisis and Resilience Fund, exploring needs, priorities, eligibility perceptions and preferences for how support should operate.
Study exploring views and experiences of current Pension Credit recipients and potentially entitled non‑recipients, focusing on take‑up barriers, claimant journeys and reasons for not claiming entitlement.
Case study research into delivery of the Household Support Fund and Discretionary Housing Payments, summarising how local delivery operates, challenges faced by administrators and variations in claimant support.
Presents qualitative research probing why businesses and individuals do or do not use HMRC’s 'Application for Action' intellectual property rights service, examining underlying motivations and barriers to engagement.
Explores experiences of individuals and small businesses who received tax penalties or penalty suspensions, focusing on customer perspectives of the process and impacts of enforcement actions.
Research into how parents can discuss online content with their children, aiming to inform policy and guidance on media literacy and family communication about digital media.
A qualitative process evaluation examines how the Home Office implemented the National Fraud Squad, exploring operational delivery, barriers and whether it is meeting intended aims through interviews and document review.